Terms & Conditions
Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services.
If You are under legal age of consent for Your respective district, You are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise.
By submitting an order and/or payment, You are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and americanwritersgroup.com.
Definition of Terms
"Website" means all online content on americanwritersgroup.com website pages.
"Customer," "You," or "Yours" mean and refer to you and/or any other person submitting an order to americanwritersgroup.com on your behalf.
"Company," "We," or "Our" mean and refer to americanwritersgroup.com, a company registered under the laws of Massachusetts.
"Product" means and refers to all services and products provided by americanwritersgroup.com to Customer in accordance with his/her Order.
"Order" means an order via phone or e-mail made by Customer to purchase services or products provided by americanwritersgroup.com. Orders are confirmed by down payments via check,
credit card, cash receipt, bank wire transfer, WesternUnion, or PayPal transfer.
By submitting the Order and/or payment, You are purchasing the Product for Your use only. All Products are drafted by freelance writers who transferred all rights and ownership regarding the Products to the Company. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/or payment to this Website.
It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the American Writers Group Policy.
We offer refunds only in special cases and specified conditions, detailed as under:
Change of Mind:
The customer is not entitled to a refund in case of change of mind, if an order is placed mistakenly then the customer should inform us within an hour.
Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
Reserve FREE Pages for future, but of same value and you can avail them at any time.
If we're still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)
We believe in "On Time Delivery" but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.
Refund Time Frame:
Refunds must be claimed within 120 days of delivery. Refunds claimed after the set time frame will not be entertained.
All the customers must note the deadline for claiming refund at the time of placing order.
Cases where refund will not be issued:
In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
The company will not be responsible for any delay from the client’s end.
No refund will be issued on the basis of low of writing.
Clause of Use
If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 45 days then the project will be deemed as closed. Fees will be charged to Reactivate the project.
“Closed Project” is a project that has been either delivered in full or wasn’t claimed for a period of at least 45 days and American Writers Group cannot be held liable after the stated time duration.